FUTURE STATE · MY ACCOUNT

Good morning, Alex

Open support tickets31 waiting on you
Service levels met99.4%Last 30 days
Active projects21 at risk
This month$2,450Across 4 services

Needs your attention

Approve change: firewall rule updateRequested by Zaivit · due tomorrow
Review
Ticket #4821 needs your replyLaptop replacement for new hire
Reply
Renewal in 30 daysMicrosoft 365 · 45 licences
Review

Active services and projects

Managed IT● Healthy
Cloud Cost Optimization● Healthy
Office network rollout▲ At risk · waiting on access
Website redesign● On track · 60%

Orders, quotes and renewals

Quote Q-0142 · 12 laptopsAwaiting approval
Order O-0098 · Wi-Fi kitShipped
Invoice INV-2031Due in 9 days

What we'd improve next

Based on your tickets and environment. Dismiss anything that isn't useful.

37 recurring manual tasks found in your ticketsAutomation could remove much of this admin work.Explore Automation
12 devices are out of warranty this yearPlan replacements before they fail.Plan replacements