WORLDWIDE · REMOTE IT TEAM
Your remote IT team, from $39 per user.
Help desk, Microsoft 365 or Google Workspace, and the everyday IT behind it, run by a named lead and backup. Month to month.
For businesses outside the US, Canada, UK, Ireland, Australia and New Zealand, where we work through IT providers. Based there? See fixed-price projects.
Free 20-minute call · written price within 24 hours · no lock-in
What is included
| Included | Details |
|---|---|
| Help desk by ticket, email, phone and WhatsApp | Your staff contact one place for every IT issue |
| Microsoft 365 / Google Workspace admin | Email, Teams or Chat, files, licences and security settings |
| New starters and leavers | Accounts, devices and access set up on day one, removed the day someone leaves |
| Patching and monitoring | Windows and Mac updates, disk, backup and antivirus checks |
| Weekly report | Tickets solved, response times and recurring issues, every week |
| Named lead and backup | The same two people know your setup |
Not included: on-site visits, hardware purchases, software licences (billed at cost or kept on your own account) and large projects, which we quote separately.
Estimate your monthly cost
An estimate, not a quote: we confirm the price in writing after a free 20-minute call.
How we get started
- 01Call20 minutes on your team and systems.
- 02PlanA written scope and price within 24 hours.
- 03Set upAccounts, documentation and monitoring in about 2 weeks.
- 04RunHelp desk live, with your first weekly report after 7 days.
Questions
Is tax included in ?
No. Prices exclude VAT, GST or sales tax, which are added where they apply.
Why a minimum of 5 users?
Your named lead and backup learn your setup properly, and that takes the same effort at 2 users as at 5. Smaller teams are billed as 5.
Can we cancel?
Yes. Contracts are month to month with 30 days’ notice, and we hand over all documentation and admin access when you leave.
Are Microsoft 365 or Google Workspace licences included?
No. Licences stay on your own account, or we buy them for you at cost. You never pay a markup on software.
Why not the US, UK, Canada, Ireland, Australia or New Zealand?
In those countries we provide help desk only through local IT providers, and we never compete with them. We still take fixed-price projects there.
Get IT help your team can reach in minutes.
Book a free 20-minute call. You get a written price and plan within 24 hours.